Privacy Policy

Privacy Policy

Disk Drive Solutions respects individual privacy and strives to collect, use and disclose Personal Information in a manner consistent with the laws of the countries in which it does business. Disk Drive Solutions complies with the U.S.-E.U. Safe Harbor Privacy Framework and U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce and has certified its adherence to the Safe Harbor Principles. Information about the Safe Harbor Program and Disk Drive Solutions ’s certification can be found at:


To the extent permitted by the Safe Harbor Principles, Disk Drive Solutions reserves the right to process personal information in the course of providing professional services to our clients without the knowledge of individuals involved. When collecting data in the E.U. or Switzerland, Disk Drive Solutions acts on behalf of and under the direction of our clients. Where we collect and process personal information directly from individuals in the E.U. or Switzerland, it remains the responsibility of our client to inform the individual of the purposes for which we collect and use the information, and the types of non-agent third parties to which the information is disclosed. Our clients also have the responsibility of informing these individuals about the choices and means, if any, offered by the individuals for limiting the use or disclosure of their information. Disk Drive Solutions only collects data relevant to the matter at hand.

Where Disk Drive Solutions receives personal information from other entities in the E.U. or Switzerland, it will use and disclose such information in accordance with the notices provided by such entities and the choices made by the individuals to whom such personal information relates.


Disk Drive Solutions will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. To the extent necessary for such purposes, Disk Drive Solutions will take reasonable steps to make sure that personal information is accurate, complete, current, and otherwise reliable with regard to its intended use.


Disk Drive Solutions will take reasonable precautions to protect personal information in its possession. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use and confidentiality of information, either for its own purposes or on behalf of our clients, Disk Drive Solutions has implemented appropriate physical, electronic, and managerial procedures to safeguard and secure information Disk Drive Solutions processes.


Disk Drive Solutions will not disclose an individual’s personal information to third parties unless directed by our client or when one or more of the following conditions are true:

(1) the individual gives permission to make the disclosure;
(2) the disclosure is required by law or professional standards;
(3) the information is publicly available;
(4) the disclosure is reasonably necessary for the establishment or defense of legal claims; or
(5) the disclosure is to another Disk Drive Solutions entity or to persons or entities providing services on our or our client’s behalf, consistent with the purpose for which the information was obtained, and if the third party in question is
(a) subject to law providing an adequate level of privacy protection;(b) has agreed in writing to provide an adequate level of privacy protection; or
(c) subscribes to the Safe Harbor Principles.


Upon request, Disk Drive Solutions will grant individuals reasonable access to personal information that it holds about them. In addition, Disk Drive Solutions will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or complete.


Disk Drive Solutions will conduct compliance audits for its relevant privacy practices to verify adherence to this Policy. Any employee that Disk Drive Solutions determines is in violation of this policy will be subject to disciplinary action up to and including termination of employment. Any questions or concerns regarding the use or disclosure of personal information should be directed to the address given below:

Disk Drive Solutions
Phone: (951) 545-0379

Disk Drive Solutions will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information by reference to the Safe Harbor Principles contained in this Policy. For complaints that cannot be resolved between Disk Drive Solutions and the complainant, complaints will be submitted to the American Arbitration Association (AAA) for mediation and then if necessary, to binding arbitration for final resolution. Information about AAA services can be found here: